Privacy Policy

Last Updated: May 2026

1. Introduction

This Privacy Policy ("Policy") describes how 787ph ("787ph," "we," "us," or "our") collects, uses, stores, and discloses personal information obtained from players and visitors who access the 787ph online gaming platform at 787ph.app (the "Platform").

787ph is committed to protecting the privacy and personal data of all users in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

By registering an account, accessing the Platform, or otherwise providing your personal information to 787ph, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.

This Policy should be read together with the 787ph Terms & Conditions, which govern your use of the Platform generally.

2. Data Controller

787ph acts as the personal information controller in respect of the personal data collected through the Platform. As the data controller, 787ph determines the purposes and means of processing your personal information and is responsible for ensuring that such processing complies with applicable Philippine data privacy laws.

For all data privacy-related inquiries, requests, or complaints, you may contact our designated Data Protection Officer (DPO) using the contact information provided in Section 15 of this Policy.

3. Personal Data We Collect

3.1 Identity and Registration Data

When you register an account on 787ph, we collect personal information necessary to create and verify your account, including your full legal name, date of birth, nationality, and government-issued identification details. This information is required to verify that you meet the minimum age requirement of 21 years as mandated by Philippine gaming regulations.

3.2 Contact Information

We collect your Philippine mobile number and email address for the purposes of account communications, security notifications, support correspondence, and, where you have consented, marketing communications.

3.3 Financial and Payment Data

To process deposits and withdrawals, 787ph collects payment-related information including your GCash mobile number, PayMaya account details, bank account information (for BPI, BDO, Metrobank, and other supported banks), and transaction records. We do not store complete payment card numbers on our servers.

3.4 Identity Verification (KYC) Documents

In compliance with Philippine anti-money laundering (AML) regulations and PAGCOR requirements, we may collect copies of government-issued identification documents, proof of address, and proof of payment method ownership as part of our Know Your Customer (KYC) process.

3.5 Technical and Device Data

When you access the Platform, we automatically collect certain technical information, including your IP address, device type and model, operating system, browser type and version, time zone, and session identifiers. This data is used for security monitoring, fraud prevention, and platform optimization.

3.6 Usage and Gaming Data

We collect data about your activity on the Platform, including games accessed, wager amounts, session duration, win and loss records, and interaction with promotional features. This data is used for responsible gaming monitoring, platform improvement, and regulatory reporting.

3.7 Communications Data

We retain records of communications between you and 787ph support staff, including live chat transcripts and email correspondence, for quality assurance, dispute resolution, and regulatory compliance purposes.

4. How We Collect Your Data

787ph collects personal data through the following means:

• Direct collection: Information you provide when registering, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access the Platform.
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from security partners, and payment verification data from payment processors such as GCash and PayMaya.

5. How We Use Your Personal Data

787ph uses the personal data we collect for the following purposes:

• To create, manage, and maintain your 787ph account and verify your identity and age (21+ requirement).
• To process deposits, withdrawals, and other financial transactions through GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
• To comply with Philippine AML regulations, PAGCOR licensing requirements, and other applicable legal obligations, including mandatory reporting of suspicious transactions.
• To monitor gaming activity for responsible gaming purposes, including detecting signs of problem gambling and enforcing self-exclusion requests.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited conduct on the Platform.
• To provide customer support and resolve disputes.
• To send you account-related notifications, security alerts, and, where you have consented, promotional communications about 787ph offers and new games.
• To improve the Platform, develop new features, and conduct internal analytics and research.
• To enforce the 787ph Terms & Conditions and other applicable policies.

6. Legal Bases for Processing

787ph processes your personal data on the following legal bases under the Philippine Data Privacy Act:

• Performance of a contract: Processing necessary to provide the gaming services you have requested, including account management and payment processing.
• Legal obligation: Processing required to comply with Philippine law, including AML regulations, PAGCOR requirements, and NPC directives.
• Legitimate interest: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing and Disclosure

787ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients:

• Payment processors: GCash, PayMaya, and banking partners (BPI, BDO, Metrobank, and others) to process financial transactions.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and security providers: Services used to detect and prevent fraudulent activity on the Platform.
• Game content providers: Game software providers who may receive limited technical data necessary to deliver game content.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities, where disclosure is required by law or regulatory mandate.
• Legal and professional advisors: Lawyers, auditors, and other professional advisors engaged by 787ph, subject to confidentiality obligations.

All third-party service providers engaged by 787ph are required to process personal data only in accordance with 787ph's instructions and applicable Philippine data privacy law.

8. Cookies and Tracking Technologies

787ph uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use the Platform.

8.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences and settings to improve your experience on 787ph.
• Analytics cookies: Collect aggregated data about Platform usage to help us understand player behavior and improve our services.
• Marketing cookies: Used to deliver relevant promotional content, subject to your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

9. Data Retention

787ph retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:

• Account and identity data is retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• Financial transaction records are retained for a minimum of five (5) years as required by the Anti-Money Laundering Act and PAGCOR regulations.
• KYC documentation is retained for the period required by applicable Philippine law and regulatory guidance.
• Support communications are retained for a period of three (3) years for dispute resolution and quality assurance purposes.
• Marketing consent records are retained for the duration of your account and for a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 787ph's data disposal procedures.

10. Data Security

787ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption of data in transit using Transport Layer Security (TLS) protocols.
• Encryption of sensitive data at rest, including financial and identity information.
• Access controls limiting personal data access to authorized 787ph personnel on a need-to-know basis.
• Regular security assessments and vulnerability testing of Platform infrastructure.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

While 787ph takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that is likely to result in serious harm to affected individuals, 787ph will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act.

11. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 787ph:

• Right to be informed: You have the right to be informed of how your personal data is collected, used, and processed, as described in this Policy.
• Right of access: You may request a copy of the personal data 787ph holds about you, along with information about how it is being processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held by 787ph. You may update certain account information directly through your 787ph account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 787ph's legal and regulatory retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interest, subject to 787ph's overriding legitimate grounds.
• Right to data portability: You may request a copy of personal data you have provided to 787ph in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that 787ph has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details in Section 15. 787ph will respond to verified requests within the timeframes prescribed by applicable Philippine law. We may require you to verify your identity before processing your request.

12. Children and Minors

The 787ph Platform is strictly intended for individuals who are at least 21 years of age. 787ph does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the 787ph Platform, please contact our support team immediately so that we can investigate and take appropriate action.

13. Cross-Border Data Transfers

In certain circumstances, personal data collected by 787ph may be transferred to, stored in, or processed in countries outside the Philippines, for example where our technology service providers or game content partners operate servers in other jurisdictions. Where such transfers occur, 787ph ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act, including contractual data protection clauses with the receiving parties.

By using the 787ph Platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

14. Changes to This Privacy Policy

787ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via the email address or mobile number on file, or through a prominent notice on the Platform, at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how 787ph protects your personal data.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 787ph, please contact our Data Protection Officer through the live chat facility available on the Platform, or by email at the address displayed in the footer of this page.

For complaints that cannot be resolved through our internal process, you may contact the National Privacy Commission of the Philippines through their official channels. For gaming-related regulatory concerns, you may also contact the Philippine Amusement and Gaming Corporation (PAGCOR).

787ph is committed to resolving all data privacy concerns promptly and in accordance with our obligations under Philippine law.